Refund Policy for Diggins Roofing

Effective Date: March 9, 2025

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At Diggins Roofing, we are committed to providing high-quality services to our customers. If you are not entirely satisfied with our services, we are here to help. Please review our refund policy below.

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1. Eligibility for Refunds

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• Refunds are available if:

  • Services were not performed as agreed upon in the contract.

  • The workmanship is found to be defective within 30 days of completion.

 

2. Time Frame for Requesting a Refund

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• Customers must request a refund within 30 days of service completion.

 

3. Process for Requesting a Refund

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• To request a refund, please contact our customer service team at diggins_roofing@outlook.com or 07496812482.

• Provide your order number, a description of the issue, and any relevant documentation (e.g., photographs).

 

4. Non-Refundable Services

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• The following services are non-refundable:

  • Change of mind after service completion.

  • Services that were specifically customized for the customer.

 

5. Repair vs. Refund

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• In some cases, we may offer to repair the issue instead of processing a refund. We will discuss the options with you.

 

6. Method of Refund

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• Refunds will be processed using the original payment method within 14 Business days of approval.

 

7. Contact Information

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If you have any questions or concerns regarding this policy, please feel free to contact us:

• Email: diggins_roofing@outlook.com

• Phone: 07496812482

 

Thank you for choosing Diggins Roofing!